Shipping Information

SHIPPING INFORMATION

Orders may take 2-3 business days to process before they are shipped, excluding weekends and holidays. Once your order has been shipped, you will receive a e-mail notification.

Shipping Rates:

*Standard — $7.99 flat rate

*Estimated Delivery Time: 5-7 Business days 

Packages are sent via USPS. While we will do all we can to ensure your order is delivered on time. Melrose in the O.C. cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, Federal Holidays etc. Please note that these are estimated delivery times only, therefore Melrose in the O.C. is not guaranteeing delivery dates. 

RETURNS

The following policy applies to ONLINE purchases only:

Clothing must be returned unworn, with tags still attached and a copy of your purchase receipt. Any reduced priced merchandise, accessories, jewelry, purses and intimates are FINAL SALE. FINAL SALE items cannot be returned or exchange for credit, or refunds. Returns are accepted within 21 days from your ship date. Cost of shipping will not be refunded.

HOW TO MAKE A RETURN

Review our criteria above and make sure the items are eligible for a return.

Include a copy of your purchase invoice in your Return.

Send your package back to us via the most affordable shipping method of your choice.

Mail your online returns to the following address:

Melrose in the O.C. Online Returns
944 Calle Amanecer, #K
San Clemente, CA 92673

If available, we recommend taking note of your tracking number from your shipping label. We will email you once everything is processed and completed.