* Due to Covid 19 , some orders might be delayed*
Orders may take 2-3 business days to process before they are shipped, excluding weekends and holidays. Once your order has been shipped, you will receive a e-mail notification.
*Standard — $7.99 flat rate
*Estimated Delivery Time: 5-7 Business days
Packages are sent via USPS. While we will do all we can to ensure your order is delivered on time. Melrose in the O.C. cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, Federal Holidays etc. Please note that these are estimated delivery times only, therefore Melrose in the O.C. is not guaranteeing delivery dates.
The following policy applies to ONLINE purchases only:
Clothing must be returned unworn, with tags still attached and a copy of your purchase receipt. FINAL SALES: All sales of, accessories, jewelry, purses and sale items. FINAL SALE items cannot be returned for exchange, credit, or refunds. Returns are accepted within 21 days from your ship date. Cost of shipping will not be refunded.
HOW TO MAKE A RETURN
Review our criteria above and make sure the items are eligible for a return.
Include a copy of your purchase invoice in your Return.
Send your package back to us via the most affordable shipping method of your choice.
Mail your online returns to the following address:
Melrose in the OC Online Return
142 Avenida Del Mar, #B
San Clemente, CA 92672
If available, we recommend taking note of your tracking number from your shipping label. We will email you once everything is processed and completed.